Personalized Healthcare Solutions.

Take appointments, answer FAQs, route phone calls and more with conversational AI agents. Resolve over 50% of customer service transactions and consistently deliver your best brand experience.

How Healthcare Clinics Use Vertek Global.

Book and manage appointments.

Answer every call immediately, 24/7, and schedule, edit and cancel appointments for new and editing patients, even out-of-hours.

Manage billing and payments.

Enable patients to pay bills, update insurance and discuss Medicaid, Medicare, pricing and payment plans.

Remember every patient and offer repeat services, send outbound reminders and offer priority service to those who need it most.

Deliver personalized support, at scale.

Streamline Patient Access:
Replace outdated phone trees with a system that ensures patients reach the appropriate care team on their first call. Offer continuous appointment booking to ease patient effort and significantly reduce missed appointments.

Simplify Patient Access Over The Phone.

Future-Proof Your Patient Experience Infrastructure.

Seamlessly connect to your current systems
Integrate effortlessly with your EHR, contact center, and telephony stack to unify the patient journey.
Built to grow with your needs — whether expanding locations, specialties, or patient volume.