AI agents For Refined Hotel Bookings.

person about to touch black Android tablet computer

Take bookings, answer guest questions, eliminate no-shows — all without hiring extra staff.
Our AI receptionists are built for hotels, handling everything from room reservations to payment processing — 24/7, with zero downtime.

How Hotels Use Vertek Global

Increase customer experience.

Automate your hotel’s phone line fully or partially — so callers get instant answers, room availability, and booking support without ever needing to speak to a person.

Seamless booking management.

Whether it’s room bookings, spa appointments, or room service orders — our conversational AI delivers fast, accurate, and seamless service every time.

With AI handling routine guest inquiries and reservations, your team can stay present, feel less rushed, and deliver an exceptional experience your guests will remember.

Improved employee experience.

Streamlined Reservation Management
Accept, update, and cancel table bookings effortlessly using a 24/7 AI agent capable of handling hundreds of simultaneous calls. Minimize wait times and ensure every guest receives personalized attention and care.

Transform Customer Experiences with Conversational Booking

Intelligent Guest Engagement
Answer inquiries about your menu, facilities, or brand through natural, conversational interactions. Offer timely guidance on promotions, loyalty programs, and upcoming events to enhance guest experience.

Free-up Staff with a Digital Concierge

Operational Intelligence
Leverage real-time data to refine guest experience and loyalty strategies. Analyze guest preferences and feedback to fine-tune your services and menus.